Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor Center Associate responsible for donor registration, screening, and phlebotomy procedures in plasma donation. Objectives include ensuring donor suitability, guiding donors through health history assessments, performing vital signs and finger stick tests, and maintaining accurate electronic records. Responsibilities encompass donor education, maintaining a safe environment, and following SOPs, HSE, and OSHA policies. May assist with donor transfers, answer calls, and support hyperimmune programs if applicable. Qualification requirements include a high school diploma or equivalent, with at least three months in customer service or medical-related roles, and basic math skills. Preferred skills may include bilingual abilities. The position emphasizes compliance with safety and confidentiality protocols and may involve cross-training in other center functions. Local legal or educational requirements may influence additional qualifications or responsibilities. No specific therapeutic area, modality, or clinical development stage is mentioned. The role focuses on operational support within a plasma collection center with no explicit mention of remote or travel expectations.