Medical Screener - Reception Technician (Customer Service) (Bilingual – English/Spanish)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, screening, and education to ensure safe plasma donation. Responsibilities include verifying donor eligibility through health assessments, conducting blood pressure, pulse, temperature, and hematocrit tests, and maintaining accurate electronic records. The role involves donor communication, answering questions, and monitoring for adverse reactions during/after donation, ensuring compliance with SOPs, HSE, and OSHA standards. May assist with donor registration transfers, answer calls, and support hyperimmune program policies. Cross-training in other center functions and bilingual skills may be required. Qualifications: High school diploma or equivalent; at least three months of customer service or clerical experience, preferably in healthcare; ability to perform basic math. The role may vary based on local regulations and educational requirements. Work setup details are not specified.