Medical Screener - Reception Technician (Customer Service)

Role: Donor services associate at a plasma collection center, responsible for donor registration, screening, and education. Objectives include verifying donor suitability, ensuring compliance with SOPs, and maintaining a safe, efficient environment. Core responsibilities involve conducting health screenings (blood pressure, pulse, hematocrit), assisting donors through the process, answering questions, and recording data accurately in electronic systems. The role may include donor education on therapeutic plasma products, transfer of donors, and handling inquiries. Additional duties include maintaining safety standards, ensuring supplies are available, and safeguarding confidentiality. Requirements: High school diploma or equivalent; at least three months in clerical or customer service roles, preferably in healthcare; basic math skills. Preferred skills include bilingual ability if applicable. High-value specifics: role supports plasma donation, with potential involvement in hyperimmune programs; emphasizes safety, compliance, and donor education. Work setup and travel requirements are not specified.