Medical Screener - Reception Technician (Customer Service)

Role: Donor center associate responsible for donor registration, health screening, and ensuring compliance with SOPs during plasma pheresis. Objectives include verifying donor eligibility, conducting health assessments (blood pressure, pulse, temperature, finger sticks), educating donors on plasma products and procedures, and maintaining accurate electronic records. Responsibilities encompass donor intake, health screening, data entry, and ensuring a safe, compliant environment. May involve registering and transferring donors, responding to phone inquiries, and alerting staff to donor reactions or flow issues. Qualifications: High school diploma or equivalent, minimum of 3 months customer service or clerical experience, with basic math skills. Skills include good communication, manual dexterity, ability to work in fast-paced environments, and understanding safety protocols. Preferred: Bilingual skills and cross-training in other center functions. Experience in medical or health service settings advantageous. High-value specifics: role in plasma donation, involves health screening procedures, exposure to bloodborne pathogens, and adherence to OSHA/HSE policies. Work setup: primarily on-site, with physical demands including standing, walking, lifting up to 25 pounds, extended hours, and potential overtime.