Medical Screener - Reception Technician (Customer Service)

Role: Donor Center Associate responsible for donor greeting, screening, and education at a plasma collection center. Primary objectives include verifying donor eligibility, conducting health assessments (blood pressure, pulse, temperature, finger stick tests), and ensuring compliance with SOPs. Responsibilities encompass assisting donors through registration, health screening, providing educational information, recording data accurately, and monitoring donor reactions. May support in registering or transferring donors, answer phone inquiries, and ensure a safe, clean environment. Qualifications: High school diploma or equivalent; minimum 3 months in clerical, customer service, or healthcare-related roles; basic math proficiency. Skills: strong communication, attention to detail, manual dexterity, ability to follow instructions, and working under safety protocols. Preferred: Bilingual skills may be required. High-Value: Role involves exposure to bloodborne pathogens, OSHA/HSE compliance, and working in a fast-paced environment with extended hours, supporting plasma donation processes. No specific therapeutic areas or development stages are indicated, but the focus is on collection and donor interaction in a regulated healthcare setting.