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Medical Screener - Reception Technician (Customer Service)

CSL
September 01, 2026
Full-time
Remote friendly (Wilmington, NC)
Worldwide
Operations
Role: Donor Center Associate responsible for donor registration, screening, and education at a plasma collection center. Objectives include verifying donor suitability, performing health assessments, and ensuring accurate data recording to support plasma collection and potential therapeutic product use. Core responsibilities involve conducting screening procedures (blood pressure, pulse, hematocrit, protein levels), educating donors on donation processes, managing donor flow, maintaining safety and cleanliness standards, and documenting data per SOPs. Qualifications required are a high school diploma or equivalent, with at least three months of experience in customer service or healthcare-related roles. Basic math skills are necessary. Preferred skills include bilingual ability and cross-training in other center functions. High-value specifics include focus on plasma pheresis, compliance with health and safety regulations (OSHA, HSE), and familiarity with donor management systems. The role may involve interaction with therapeutic plasma programs and requires adherence to SOPs and confidentiality protocols. No specific work setup or travel expectations are provided.