Medical Screener - Reception Technician (Customer Service)

Role: Plasma center staff responsible for donor registration, health screening, and process oversight to ensure donor suitability for plasma pheresis. Responsibilities include conducting health assessments, verifying donor eligibility, performing finger sticks for hematocrit and protein levels, and maintaining accurate electronic records. May educate donors on plasma products, assist with registration and transfers, and handle donor questions via phone. Ensures safety protocols, monitors donors during and after donation, maintains a clean environment, and supports operational needs. Qualifications: High school diploma or equivalent; at least three months of clerical or customer service experience, preferably in healthcare. Skills include basic math, attention to safety/HSE/OSHA policies, and ability to follow instructions. Preferred: Bilingual skills; cross-training in other areas. High-value specifics: role in a blood/plasma collection environment, regulatory compliance, safety protocols, and manual dexterity required. Work setup involves standing for extended periods in a fast-paced, potentially hazardous environment; overtime and extended hours may be necessary.