Medical Screener - Reception Technician (Customer Service)

Role: Plasma donation center technician responsible for donor registration, health screening, and sample collection, ensuring donor safety and compliance with SOPs. Responsibilities: assist donors with screening procedures, perform health assessments (blood pressure, pulse, temperature, finger stick), educate donors on plasma donation processes, record data accurately, and monitor donor reactions. May handle registration, answer calls, and support hyper immune programs; maintain a clean and safe environment, promote safety protocols, and ensure confidentiality. Skills & Qualifications: high school diploma or equivalent; minimum three months experience in customer service or medical environment; basic math skills; ability to follow instructions, perform manual tasks, and work in a fast-paced, potentially hazardous setting. Preferred: bilingual skills and cross-training in other areas. Work conditions: standing/walking frequently, lifting up to 25 lbs, use of PPE, and extended hours. High-value specifics include focus on blood plasma collection, safety and health compliance, supporting hyper immune programs, and handling potentially hazardous materials in a blood bank setting.