Medical Screener - Reception Technician (Customer Service)

Role: Donor Center Associate responsible for donor registration, screening, and education at a plasma collection center. Objectives include verifying donor eligibility, conducting health assessments, recording data accurately, and ensuring donor safety and compliance with SOPs. Responsibilities encompass performing screening procedures such as blood pressure, hematocrit, and protein testing, educating donors on plasma products and procedures, managing donor flow, addressing donor questions, and maintaining a safe, clean environment. Qualifications: High school diploma or equivalent; at least three months’ experience in customer service or healthcare-related roles; basic math skills. Preferred skills may include bilingual abilities. High-Value: Focus on plasma donation, donor screening, and health education within a clinical orpheresis setting. Work setup may involve cross-training in other areas; adherence to health, safety, and confidentiality standards is essential. Local legal and educational requirements may influence specific qualifications.