Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma collection center, responsible for donor check-in, screening, and education on plasma donation processes. Main objectives include ensuring donor suitability, accurate data recording, and maintaining a safe, compliant environment. Responsibilities encompass conducting health assessments, explaining procedures, responding to donor questions, monitoring donor reactions, and ensuring adherence to SOPs, HSE, and OSHA policies. Qualifications: High school diploma or equivalent; at least 3 months of experience in customer service or clerical roles, preferably within a healthcare setting; basic math skills. Preferred skills include bilingual abilities and cross-training to support operational needs. High-value specifics: role supports hyperimmune plasma programs, requires precise data management, and emphasizes safety and confidentiality. Work setup and travel details are not explicitly provided.