Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, screening, and education, ensuring compliance with SOPs and safety protocols. Objectives include verifying donor suitability, performing health assessments, and maintaining accurate electronic records. Responsibilities encompass conducting health screenings (blood pressure, pulse, weight, fingerstick for hematocrit and proteins), assisting donors with information about plasma-derived therapeutics, managing donor data entry, and ensuring a safe, clean environment. May involve training in additional functions, answering calls, and supporting hyperimmune programs if applicable. Qualifications: High school diploma or equivalent; at least three months’ experience in customer service, preferably in a healthcare setting; basic math skills. High-value biopharma specifics: Focus on plasma donation, adherence to HSE and OSHA policies, potential involvement in hyperimmune programs, and maintaining donor confidentiality. Work setup and location details are not specified.