Medical Screener - Reception Technician (Customer Service)

Role: Donor Service Associate at a plasma collection center, responsible for donor registration, screening, and post-donation care. Objectives include ensuring donor suitability, maintaining compliance with SOPs, educating donors on plasma products, and supporting the collection process. Responsibilities encompass verifying health history, performing health screenings, recording data accurately, and assisting with donor flow and center operations. The role involves maintaining safety, confidentiality, and a clean environment, with potential cross-training in other center functions. Qualifications include a high school diploma, at least three months of clerical or customer service experience (preferably in healthcare), and basic math skills. Bilingual skills and familiarity with health or medical environments are preferred. The position may involve educating donors about therapeutic plasma products and understanding hyperimmune program policies if applicable. The role supports plasma collection operations, ensuring compliance with health and safety standards, and may contribute to donor education initiatives. The work setup and travel requirements are not specified.