Medical Screener - Reception Technician (Customer Service)

Role: Plasma donation center technician responsible for donor screening and registration, ensuring compliance with SOPs and safety protocols. Main objectives include onboarding qualified donors through health assessments, blood sample collection, and providing donor education on plasma products. Responsibilities encompass maintaining accurate electronic records, monitoring donor well-being during donation, and supporting center operations. Qualifications: High school diploma or equivalent; minimum three months experience in customer service or healthcare-related roles; basic math skills; ability to follow instructions, stand/walk frequently, lift up to 25 pounds, and work in a fast-paced, potentially hazardous environment. Preferred skills may include bilingual proficiency and cross-training in other center functions. High-value biopharma specifics involve plasma collection for therapeutic use, adherence to HSE and OSHA policies, and familiarity with blood donor management. Work setup: likely on-site at the plasma center with extended hours and overtime as needed.