Medical Screener - Reception Technician (Customer Service)

Role: Donor Center Associate responsible for donor registration, screening, and education at a plasma collection center. Objectives include verifying donor suitability, conducting health assessments, and ensuring compliance with SOPs during the pheresis process. Core responsibilities involve performing health screenings (blood pressure, pulse, weight, temperature), finger sticks for hematocrit and protein levels, and accurately recording donor data in electronic systems. May assist in donor education about plasma-derived therapeutic products, address donor inquiries, and support operational needs such as registration and transfer of donors. Additionally, the role entails maintaining a safe, clean environment, ensuring supplies are stocked, and adhering to safety and confidentiality policies. Cross-training in other center functions and bilingual capabilities may be required. Responsibilities also include alerting staff to donor reactions and addressing flow issues. Qualifications include a high school diploma or equivalent, with at least three months of experience in clerical, customer service, or healthcare-related roles, and basic math skills. High-value specifics: role focuses on plasma donation operations, with potential involvement in hyperimmune programs. The position emphasizes compliance with health, safety, and environmental standards. Work environment is typically center-based with no specific travel requirements mentioned.