Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma collection center, responsible for verifying donor eligibility, conducting health screenings, and assisting with registration. Objectives include ensuring donor suitability, maintaining safety and compliance with SOPs, and providing donor education when trained. Responsibilities encompass performing health assessments such as blood pressure, pulse, weight, temperature, finger sticks for hematocrit and protein levels, and recording data accurately. The role involves responding to donor questions, monitoring donor reactions, and ensuring a safe, clean environment while following HSE and OSHA policies. Qualifications: high school diploma or equivalent; minimum 3 months customer service or clerical experience, preferably in a medical setting; basic math skills. Preferred skills include bilingual abilities and cross-training in other center functions. High-value specifics: entry-level role supporting plasma donation operations, with potential involvement in hyperimmune programs; environment includes exposure to bloodborne pathogens, chemicals, and extreme temperatures; requires physical activity such as standing, walking, lifting up to 25 lbs, and extended hours; work is in a fast-paced setting with safety protocols. Reporting to the Assistant Center Manager, the position may require overtime and extended hours, with salary starting at $16.61 to $18.13/hour depending on qualifications.