Medical Screener - Reception Technician (Customer Service)

Role: Donor center associate responsible for donor screening, registration, and education at a plasma collection facility. Primary objectives include verifying donor suitability via health assessments, performing blood pressure, pulse, weight, temperature checks, and finger-stick hematocrit and protein tests, ensuring compliance with SOPs. Responsibilities encompass educating donors on plasma donation, managing donor data entry, maintaining safety protocols, and alerting staff to adverse reactions. May support donor registration and transfer, answer calls, and assist with hyper immune programs if applicable. Qualifications: High school diploma or equivalent; minimum 3 months customer service or clerical experience, preferably in healthcare; basic math skills. Preferred skills include bilingual abilities and cross-training in other center functions. High-value specifics include work in a blood/plasma donation setting, exposure to blood-borne pathogens and hazardous chemicals, adherence to OSHA/HSE policies, and physical ability to stand, walk, and lift up to 25 pounds. Work environment involves fast-paced, high-interruption conditions requiring frequent PPE use and extended hours support.