Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, screening, and education to ensure suitability for plasma pheresis. Responsibilities include conducting health assessments, performing finger pricks for hematocrit and protein levels, educating donors on plasma products and procedures, maintaining accurate electronic records, and ensuring compliance with SOPs, safety, and confidentiality standards. The role involves monitoring donor well-being during donation and coordinating operational needs, including potential cross-training in other areas and handling inquiries via phone. Qualifications: High school diploma or equivalent; at least 3 months of clerical, customer service, or medical environment experience; basic math skills. Additional certifications or responsibilities may vary by locale. High-Value: Focus on plasma donation services, compliance with health and safety regulations (HSE, OSHA), and potential involvement in hyperimmune program protocols. Work setup and travel details are not specified.