Medical Screener - Reception Technician (Customer Service)

Role: Plasma donation center associate responsible for donor screening, registration, and health assessments to ensure donor suitability for plasma pheresis. Primary objectives include conducting health history reviews, vital signs, fingerstick sampling for hematocrit and protein levels, and educating donors about donation processes and safety. Responsibilities encompass maintaining accurate electronic records, ensuring safety and hygiene standards, and responding to donor reactions. Requirements: High school diploma or equivalent; at least 3 months in customer service or medical-related roles; basic math skills; ability to follow SOPs and safety protocols. High-value: role supports plasma collection operations, may involve cross-training, bilingual skills, and adherence to OSHA/HSE policies. Work setup: fast-paced, on-site environment with standing, walking, manual dexterity, and occasional lifting; extended hours may be required; exposure to hazardous substances and bloodborne pathogens.