Medical Screener - Reception Technician (Customer Service)

Role: Donor Center Associate responsible for donor greeting, screening, and collection procedures in plasma donation. Objectives include verifying donor suitability, conducting health assessments, and ensuring compliance with SOPs. Responsibilities encompass performing health screenings (blood pressure, pulse, hematocrit), educating donors on plasma products, recording data accurately, and maintaining a safe, clean environment. May involve registering and transferring donors, answering calls, and supporting hyperimmune programs. Qualifications: High school diploma or equivalent, with at least three months of clerical or customer service experience, preferably in healthcare settings; basic math skills required. Preferred skills include bilingual capabilities and cross-training in other center areas. High-Value specifics: Focus on blood/plasma donation, compliance with HSE and OSHA policies, and maintaining donor confidentiality. The role emphasizes safety, accuracy, and excellent customer service within a regulated environment, with potential for local procedural variations.