Medical Screener - Reception Technician (Customer Service)

Role: Donor Center Associate responsible for donor greeting, screening, and registration at a plasma collection facility. Objectives include ensuring donor suitability for plasma pheresis, providing education on donation processes, and maintaining compliance with SOPs. Responsibilities encompass performing health screenings (blood pressure, pulse, temperature, finger stick for hematocrit and protein levels), accurately recording data, and managing donor flow. The role also involves ensuring safety protocols, maintaining a clean work environment, and potentially assisting with donor education on therapeutic plasma products. Qualifications: High school diploma or equivalent, with at least 3 months of experience in customer service or clerical roles, preferably in healthcare or related settings; basic math skills required. Preferred skills include bilingual proficiency and cross-training across operational areas. High-value specifics include a focus on plasma donation and adherence to HSE and OSHA policies. Reporting structure or collaboration details are not specified. Work setup is not detailed, and travel requirements are not indicated.