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Medical Screener - Reception Technician (Customer Service)

CSL
September 01, 2026
Full-time
Remote friendly (Knoxville, TN)
Worldwide
Operations
Role: Plasma donation center staff responsible for donor registration, screening, and operating pheresis procedures. Objectives include verifying donor suitability, ensuring compliance with SOPs, and maintaining safety and data accuracy. Responsibilities encompass conducting health assessments, answering donor questions, recording data in electronic systems, and ensuring a clean, safe environment. The role may involve educating donors about therapeutic plasma products and supporting operational needs such as registration and cross-training. Requirements: High school diploma or equivalent; at least 3 months experience in clerical, customer service, or healthcare-related roles; basic math skills; ability to perform health screening procedures. Preferred skills include bilingual abilities and familiarity with health safety policies (HSE, OSHA). High-Value: focus on blood/plasma donation, donor screening, and compliance with safety protocols; potential involvement with hyperimmune programs; applicable in healthcare or biopharma settings related to plasma-derived therapies. Work setup details or travel requirements are not specified.