Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, health screening, and education on plasma products. Objectives include verifying donor eligibility through SOP-compliant procedures, performing health assessments (blood pressure, pulse, hematocrit), and maintaining accurate electronic records. Responsibilities encompass assisting with donor questions, ensuring safety during pheresis, and supporting operational needs. Requirements: High school diploma; at least 3 months customer service or medical-related experience; basic math skills. Preferred skills include strong communication, manual dexterity, and ability to work in a fast-paced environment. High-value specifics: role involves interaction with blood-borne pathogens, OSHA/HSE compliance, and may include cross-training and bilingual capabilities. Work setup: primarily on-site with occasional overtime, potential lifting of up to 25 pounds, and exposure to hazardous materials.