Medical Screener - Reception Technician (Customer Service)

Role: Donor center associate responsible for donor registration, screening, and education at plasma donation sites. Main objectives include verifying donor eligibility, guiding donors through health assessments, and ensuring compliance with SOPs and safety protocols. Responsibilities encompass conducting health screenings (blood pressure, pulse, temperature, finger stick tests), maintaining accurate electronic records, and providing donor education on plasma products and center policies. May assist in donor registration transfers, answer calls, and support hyper immune programs if applicable. Qualifications: High school diploma or equivalent, with at least three months of customer service or clerical experience, preferably in healthcare settings. Basic math skills required. Preferred skills include bilingual abilities and cross-training in other center functions. High-value specifics: Focus on plasma donation, adherence to HSE and OSHA policies, data entry accuracy, and safety monitoring during pheresis. Work environment: On-site with potential cross-training; no explicit travel indicated.