Role Summary
Medical Liaison - Diabetes NC builds relationships and demonstrates the clinical outcomes and benefits of NNI products. It educates and demonstrates benefits to health care professionals, provides medical information, and coordinates educational activities. The role serves as a scientific liaison between NNI and external customers to support scientific exchange and provides advanced product and medical field support to Medical, Sales and Marketing, Managed Care, and Government.
Responsibilities
- Administrative Duties:
- Completes administrative duties accurately and timely in line with SOPs and practices
- Complies with guidelines, policies, legal, regulatory, and compliance requirements
- Manages regional business and budgets effectively
- Understands Novo Nordisk processes and assists others to do likewise
- Provides monthly reports on scientific support activities and budget expenditures
- Records activities in a customer response system and expenses in Concur per FMA procedures
- Advocacy & Professional Relationship Development:
- Attends medical and scientific meetings; maintains awareness of current issues and data
- Develops and maintains relationships with health care providers and IHNs
- Promotes appropriate use of NNI products and services
- Supports answers to questions from providers and IHNs
- Combines account management, business acumen, and scientific expertise to develop relationships
- Establishes medical account strategy/plan through key relationships and opportunities
- Field-Based Clinical Support:
- Collaborates with HEOR to present scientific value propositions; delivers HEOR presentations
- Works with Marketing and Sales to inform scientific strategies
- Coordinates with trial sites to ensure study initiation, completion, and publication; supports investigators and patient recruitment
- Coordinates with regional FMA teams for integrated coverage
- Coordinates with internal stakeholders to provide system-wide clinical education and support within IHNs
- Coordinates with HSM to educate executives and formulary stakeholders to secure access to products
- Develops and presents product and scientific updates, including formulary presentations
Qualifications
- Doctoral degree required
- At least two yearsβ experience in a health-related system, pharmaceutical company, or managed care environment
- Relevant clinical and/or therapeutic experience preferred
- Demonstrates business acumen through formulary decision participation
- Extensive experience in diabetes strongly preferred
- Strong communication skills
Additional Requirements
- Physical Requirements: 50-75% overnight travel; valid driverβs license