Medical Information Manager, Innovative Medicines

Role Summary

Medical Information Manager, Innovative Medicines. Manage medical information and communication for assigned Teva branded products by providing oversight for prompt, accurate, scientifically and medically balanced responses to unsolicited medically-related inquiries from internal and external customers. Collaborate with North America Medical Affairs and cross-functional teams to support development, implementation, and maintenance of medically-related activities related to Teva’s branded products. Follow all policies, SOPs, and work instructions.

Responsibilities

• Develop and maintain a library of standard medical response documents (FAQs) for responses to medical and product-related inquiries from healthcare professionals and consumers
• Conduct medical/scientific review of materials used in promotion of Teva‚Äôs branded products and sales training materials in collaboration with Legal and Regulatory teams to ensure compliance with FDA regulations and high ethical standards
• Provide direction and guidance to external Contact Center staff on handling unsolicited requests and provide FAQs and unique responses as needed
• Serve as a mentor and resource to other medical information staff and external Medical Information Contact Center specialists
• Respond verbally to inquiries from healthcare professionals and consumers; review Contact Center cases and identify training needs on product knowledge and disease state information
• Assist management with Quality Control activities and monitoring of phone calls to ensure accurate, complete, and compliant responses
• Provide Medical/Scientific review of activities submitted through the Teva Healthcare Interactions Portal (HIP) involving payments to external healthcare professionals
• Act as primary point of contact for medical review of materials used in external communications (press releases, announcements), coordinating reviews with USMA and GMA management
• Assist with medical review of formulary dossiers and manage their distribution via the external Contact Center
• Assist with development, review, and maintenance of product and disease-related slide kits with Medical Affairs colleagues
• Provide medical support for Marketing and Sales Training departments, including development of promotional materials and training materials for advisory boards and speaker meetings
• Provide medical information support at medical/scientific conferences
• Provide strategic input and support to the NAMA Medical Team and Medical Affairs Operating Plans for assigned products
• Assist with review of product labeling and/or monographs for inclusion in pharmacopoeias/compendia
• Prepare and participate in medical and scientific presentations for internal or external audiences
• Assist in the overall development and management of the department; demonstrate independence and initiative

Qualifications

• Education Required: R.Ph. or R.N. with 5+ years of experience in medical information or related area; M.S., Pharm.D., Ph.D. with 3+ years of experience in medical information or related area
• Experience Required: 3‚Äì5 years in medical information or related area involving writing, communication, and scientific skills
• Proficiency with MS Office; strong written and verbal communication skills
• Attention to detail; scientific expertise in assigned therapeutic area
• Knowledge of FDA CFR and guidance documents; ability to navigate internet/search engines
• Experience with review of promotional materials is preferred; experience with labeling and managed care organizations is a plus

Skills

• Medical/scientific writing and review
• Communication and interpersonal skills
• Medical information with promotional review processes
• Quality control and training needs assessment
• Cross-functional collaboration

Education

• As listed in Qualifications: R.Ph. or R.N. (5+ years) or MS/PharmD/PhD (3+ years) in related fields

Additional Requirements

• Travel: Approximately 20%