Medical Call Center Representative

Role: The Medical Call Center Representative serves as the first point of contact for external inquiries and visitors related to ImmunityBio’s immunotherapies and cell therapies, supporting company communication and administrative functions. Responsibilities include handling product inquiries, managing contact database, greeting visitors, facilitating testing procedures (e.g., COVID swabs), managing mail and packages, and providing general administrative support. Requirements: High School diploma or GED; 2+ years of receptionist or call center experience; familiarity with medical or pharmaceutical terminology preferred; strong communication, interpersonal, and data entry skills; proficiency with Microsoft Office. High-Value: On-site role in El Segundo, CA, with shifts from 6 am to 6 pm; physical capability to lift up to 15 pounds; no direct biopharma development or clinical responsibilities specified. The position involves supporting a biotech developing immunotherapies, including an FDA Breakthrough Therapy for bladder cancer, in a clinical or medical office setting, with a focus on customer service and administrative operations. Compensation ranges from $28.10 to $30.90 per hour, with eligibility for bonuses and benefits.