Materials Management Technical Support, Senior Manager
Vertex Pharmaceuticals
August 19, 2026
On-site
Boston, MA
Operations
General Summary:
- Reporting to the Director, Materials Operations, develop and execute the Materials Management Technical Support strategy for manufacturing support operations, material control process design, compliant material flows, and system reconciliation in support of product commercialization.
- Support key Materials Management systems and processes, including change controls, risk assessments, deviations, and GMP documentation.
Key Duties And Responsibilities:
- Own SOPs, work instructions, and related documentation for commercial Materials Management; support tech transfer of new products and programs.
- Represent Materials Management at cross-functional daily management meetings; maintain visibility to technical issues and action plans across warehouses and production staging.
- Integrate Materials Management digital systems (ERP, MRP, WMS, Serialization, etc.) with compliant material flows; define KPIs and reconciliation processes.
- Primary escalation point for Materials Management issues; coordinate resolution and communicate status.
- Support deviation management, CAPA, and change control; serve as Materials Management process SME; support investigations and root cause analyses.
- Partner with Managed Service Provider program managers to monitor performance, optimize schedules, and update statements of work.
- Identify innovations to drive warehouse/material control efficiencies; implement standard work and process confirmations.
- Design/maintain physical and system material flows; deploy Kanban systems to support 24x7 manufacturing.
- Lead Technical Support initiatives and resources to achieve Material Operations objectives; oversee continuous improvement of cell and gene therapy Materials Management processes.
- Ensure compliance with regulatory, corporate, and Quality System requirements.
Knowledge And Skills (Qualifications):
- Experience in manufacturing support operations, warehouse management, and cGMP material control.
- Proficient in ERP/MRP/WMS and supply chain systems.
- Strong technical problem-solving, technical writing, and presentation skills; Lean Six Sigma Green Belt/Black Belt preferred.
- Strong urgency, independent work, multi-priority/project management, and collaboration skills.
Education And Experience:
- BS or MS in Supply Chain (or related discipline).
- 6 years supporting site-based materials management in cell/gene therapy or biopharmaceutical manufacturing.
- 3 years leadership experience.
Benefits (if applicable):
- Eligible for annual bonus and annual equity awards.
- Medical, dental, vision benefits; paid time off (incl. week-long Summer/Winter shutdown); educational assistance; student loan repayment; commuting subsidy; matching charitable donations; 401(k).
- Reporting to the Director, Materials Operations, develop and execute the Materials Management Technical Support strategy for manufacturing support operations, material control process design, compliant material flows, and system reconciliation in support of product commercialization.
- Support key Materials Management systems and processes, including change controls, risk assessments, deviations, and GMP documentation.
Key Duties And Responsibilities:
- Own SOPs, work instructions, and related documentation for commercial Materials Management; support tech transfer of new products and programs.
- Represent Materials Management at cross-functional daily management meetings; maintain visibility to technical issues and action plans across warehouses and production staging.
- Integrate Materials Management digital systems (ERP, MRP, WMS, Serialization, etc.) with compliant material flows; define KPIs and reconciliation processes.
- Primary escalation point for Materials Management issues; coordinate resolution and communicate status.
- Support deviation management, CAPA, and change control; serve as Materials Management process SME; support investigations and root cause analyses.
- Partner with Managed Service Provider program managers to monitor performance, optimize schedules, and update statements of work.
- Identify innovations to drive warehouse/material control efficiencies; implement standard work and process confirmations.
- Design/maintain physical and system material flows; deploy Kanban systems to support 24x7 manufacturing.
- Lead Technical Support initiatives and resources to achieve Material Operations objectives; oversee continuous improvement of cell and gene therapy Materials Management processes.
- Ensure compliance with regulatory, corporate, and Quality System requirements.
Knowledge And Skills (Qualifications):
- Experience in manufacturing support operations, warehouse management, and cGMP material control.
- Proficient in ERP/MRP/WMS and supply chain systems.
- Strong technical problem-solving, technical writing, and presentation skills; Lean Six Sigma Green Belt/Black Belt preferred.
- Strong urgency, independent work, multi-priority/project management, and collaboration skills.
Education And Experience:
- BS or MS in Supply Chain (or related discipline).
- 6 years supporting site-based materials management in cell/gene therapy or biopharmaceutical manufacturing.
- 3 years leadership experience.
Benefits (if applicable):
- Eligible for annual bonus and annual equity awards.
- Medical, dental, vision benefits; paid time off (incl. week-long Summer/Winter shutdown); educational assistance; student loan repayment; commuting subsidy; matching charitable donations; 401(k).