Marketing Science Operations (MSO), Associate Director
Responsibilities
- Serve as US business-facing lead for BI and Data Engineering delivery within Marketing Science.
- Lead distributed cross-functional teams (analytics, BI, marketing, data) and external partners; drive alignment, prioritization, and high-quality delivery.
- Advance analytics/BI via innovation, scalability, and capability expansion; integrate AI/ML-enabled analytics, automation, and next-gen data capabilities.
- Establish governance and standards; act as primary escalation point prior to Director involvement.
- Frame KPIs and align metrics across Investment Analytics and Media Analytics; translate priorities into analytical roadmaps; lead executive-ready insight synthesis.
- Own portfolio prioritization and demand intake; drive quarterly capacity planning and resource forecasting; ensure alignment between priorities and delivery roadmaps.
- Provide functional leadership for the Tableau team; define/own Tableau roadmap; govern dashboard lifecycle, quality, and change management; promote scalable self-service and performance optimization.
- Coordinate cross-vendor/cross-geo delivery (roles/accountability, execution standards, delivery/risk transparency).
- Standardize KPI definitions, reporting frameworks, and documentation; own MSO automation/innovation roadmap; drive process improvements for efficiency and speed-to-insight.
Qualifications
- Doctorate + 3 years; or Master’s + 5 years; or Bachelor’s + 7 years; or Associate’s + 12 years; or High school/GED + 14 years in data science/analytics/marketing ops or related.
- Preferred: 8+ years BI/marketing science/marketing analytics/analytics leadership; portfolio governance & capacity planning; lead cross-vendor/global delivery; executive communication/stakeholder management; automation/standardization/operational improvement; biotech/pharma/regulated industry experience.
Benefits (as stated)
- Health and welfare plans, retirement/savings, bonus/incentives, stock-based long-term incentives, time-off, flexible work models (where possible).
Application
- Apply now via careers.amgen.com; no application deadline—applications accepted until sufficient number received or candidate selected.