Manager, Site Services - FFEx

Role Summary

Role is project-focused during the design, construction, startup, and turnover of a new greenfield Fill-Finish Facility Expansion (FFEx) designed over 2,000,000 square feet. It provides input to design, programming, spatial requirements and operational considerations during the project phase, then transitions to the operational phase which includes management of 24/7 maintenance, improvements, and upgrades of building and grounds at the FFEx Clayton facility, in alignment with stakeholder needs and site strategy. Manages up to 8 internal reports and oversees a team of contingent workers supporting janitorial, cafeteria, and grounds maintenance.

Responsibilities

• Relationships: This role reports to a member of the site leadership team and will manage exempt and non-exempt employees as well as contractors. This role interacts with vendors (cafeteria, groundskeeping, wildlife control).
• Coach and mentor direct reports, consisting of professionals and technicians, including assisting reports with career growth and development planning.
• Build improvements and upgrades, including identification, planning, investment requests, and execution.
• Lead internal and external project managers.
• Manage housekeeping of facilities, groundskeeping, pond maintenance, parking lots and roadways, wildlife control and signage.
• Partner with internal groups for planned site needs related to Site Services (building, cafeteria, janitorial, site grounds including roadways and parking areas).
• Manage contracts and suppliers providing food and beverage services, including cafeteria, coffee/water service, vending machines and kiosks.
• Oversee all accounts and contracts for building functions.
• Ensure building and grounds repairs, improvements, and upgrades comply with local, state, and federal building codes and regulations.
• Comply with FDA, EMA, and other pharmaceutical regulating agencies where applicable.
• Follow all safety and environmental requirements in performance of duties.
• Other accountabilities as assigned.

Qualifications

• Required: Bachelor’s degree in a technical field from an accredited university; or equivalent combination of education and industry experience. Alternatives include:
  • Associate degree in a technical field with nine years of experience in pharmaceutical calibrations/metrology or other highly regulated industry required.
  • High School Diploma or equivalent with eleven years of experience in pharmaceutical calibrations/metrology or other highly regulated industry required.
• Required: Minimum of seven years of leadership/supervisory experience in engineering, manufacturing, maintenance, or building maintenance; preferably in a pharmaceutical/regulated industry.
• Required: Minimum of three years of direct supervisory experience, may include managing others on a project.
• Preferred: Lean experience, preferably certified within Novo Nordisk framework.
• Preferred: Demonstrated experience in management of building and grounds in a GMP regulated environment.
• Preferred: Demonstrated leadership capabilities, including managing in a Lean/cLEAN way.
• Required: Demonstrated experience in developing and managing budgets.
• Required: Demonstrated experience overseeing building improvements and upgrades requiring investment spending.
• Required: Demonstrated experience in managing vendor contracts >$100,000.
• Required: Demonstrated experience in mentoring, staff development and change management.
• Required: Demonstrated experience in team development and planning for the future.
• Preferred: Demonstrated communication, stakeholder management, problem solving and organization skills.
• Preferred: Demonstrated experience in developing and executing facility master plans.
• Required: Collaboration: Builds strong working relationships within team, with other departments and across other NN sites. Ability to lead and influence across functional areas to drive alignment with site strategy.

Education

• Bachelor’s degree in a technical field from an accredited university required, or an equivalent combination of education and industry experience. Alternatives include:
  • Associate degree in a technical field with nine years of experience in pharmaceutical calibrations/metrology or other highly regulated industry required.
  • High School Diploma or equivalent with eleven years of experience in pharmaceutical calibrations/metrology or other highly regulated industry required.

Skills

• Leadership and people management
• Project management and cross-functional collaboration
• Budgeting and financial oversight
• Vendor and contract management
• Regulatory compliance (FDA/EMA) and quality awareness
• Lean and continuous improvement methodologies
• Stakeholder management and effective communication
• Facilities and grounds management

Additional Requirements

• Physical requirements: May move equipment and/or supplies weighing up to 33 pounds; may be on your feet for up to a 12-hour shift; may require corrected vision to 20/20 or 20/25; color vision may be required; ability to work in loud noise environments with hearing protection.