Manager, SAP Support Services
Pfizer
Full-time
Remote friendly (Pennsylvania, United States)
Worldwide
$102,900 - $171,500 USD yearly
IT
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Manager, SAP Support Services
Company Name
Pfizer
Job Overview
The Manager, SAP Support Services role at Pfizer involves leading the support, stability, and optimization of the SAP landscape. This includes people and vendor management, issue resolution, and SAP troubleshooting. The role manages a team supporting SAP ECC or S/4HANA modules, interfaces, and integrations.
Key Responsibilities
- Incident and problem management
- Root cause analysis
- Managing vendor performance
- Ensuring compliance
- Acting as a liaison between IT and business users
- Driving continuous improvement initiatives