Manager, Sales Training - ITCI

Role Summary

The Manager, Sales Training will develop both in-person and virtual training that inspires the sales force to apply new sales behaviors to increase effectiveness in their work. This role is critical to the success of the organization as it will provide the training and support needed for the sales force to execute effectively within a compliant environment.

Responsibilities

• Apply adult learning principles and a story-based approach to training initiatives including the creation, implementation, and evaluation of training programs.

Training Responsibilities

• Launch readiness and launch pull-through.
• Developing a competitive selling curriculum that can be leveraged for both new hires and the ongoing development of the existing sales team.
• Share in the responsibilities of POA workshop development, new hire training, selling skill curriculums, and other training responsibilities.
• Deliver both in-person and virtual training in a way that inspires participants to apply the principles discussed.
• Design engaging and effective training materials, including presentations, manuals, e-learning modules, and assessments.
• Lead and manage the full lifecycle of assigned training projects including planning, resource allocation, execution, and delivery.
• Develop and maintain project timelines, and communication plans to ensure meeting delivery deadlines and collaborate with marketing, medical, regulatory, and leadership to ensure alignment across departments.
• Manage Learning Management System content from a training perspective for both new hires and existing representatives.
• Assist in the implementation of training needs assessments and the identification of training initiatives to address any gaps or opportunities.
• Create, implement, and facilitate training tailored to the principles of compliance for all sales forces.
• Review and update all compliance training as needed.
• Collaborate with the compliance and market access teams to identify future training needs and develop proactive plans to address these needs.

Qualifications

• Required: A bachelor’s degree is required with concentration in business, or education, science preferred.
• Required: Pharmaceutical Sales Representative experience is required. Experience in 1st line Management a plus. Neuroscience experience is strongly preferred.
• Required: Minimum 3+ years of sales training experience
• Preferred: Experience with one or more of the following: Launch readiness and launch pull-through, Competitive Selling, Market Access training for a field sales team
• Preferred: Experience in Sales Training or adult learning/education with corresponding certifications
• Preferred: Pharmaceutical Commercial Operations or equivalent experience
• Preferred: Minimum of 3 years working in a home office environment or equivalent
• Required: Strong collaboration skills to work with key stakeholders in developing ongoing training programs
• Required: Strong organizational and planning skills to effectively execute the responsibilities of this position
• Required: Effective presentation and facilitation skills including excellent verbal and written communication skills
• Required: Technical abilities in use of various software/hardware platforms necessary to execute new hire training

Skills

• Effective presentation and facilitation skills
• Verbal and written communication
• Project management and collaboration
• Learning management systems and instructional design
• Compliance training development

Education

• Bachelor’s degree required; concentration in business, education, or science preferred

Additional Requirements

• Domestic relocation assistance is available.