Manager, Platform Engineer

Role Summary

The Manager, Platform Engineer will act as a Platform Engineer expert for the pro-code Agent Platform on Azure, leading design, engineering, security, compliance, and operations. The role requires hands-on Azure solution development and platform engineering as a Customer Zero of the platform, integrating Microsoft Foundry services and enabling secure, scalable pro-code AI agents and data applications. You will design and build a reliable, transparent, interoperable, and sustainable enterprise-grade platform with security, governance, and lifecycle considerations, mentor engineers, and collaborate with architecture, security, and product teams to deliver a best-in-class developer experience.

Responsibilities

• Agent Platform Solution Architecture: Lead design, engineering, security, compliance, release management, governance, financial management, roadmap, and service/operational oversight for the enterprise pro‑code AI agent platform on Azure, including Foundry integrations.
• Engineer & Automate Cloud Infrastructure: Architect highly available, scalable, and reproducible Azure environments using Infrastructure as Code (Terraform); implement CI/CD pipelines for platform components and configurations.
• Security & Compliance by Design: Implement and enforce robust controls across identity (RBAC), network (VNets/NSGs), data protection (encryption at rest/in transit), and policy guardrails (Azure Policy), aligned to enterprise and regulatory standards; drive regular audits and hardening.
• Integrate Foundry & AI Services: Operationalize Azure AI Foundry and related AI/ML services to enable agentic applications; define patterns, SDK and CLI choices, and operational run‑books for development teams.
• Reliability Engineering & Observability: Establish monitoring, logging, tracing, alerting, SLOs/SLAs, and incident response; optimize performance, availability, and cost (autoscaling, right‑sizing, reservations).
• Multi‑Environment Operations: Oversee global environments and self‑service tenants; coordinate change governance, lifecycle management, and knowledge management (incident notes, KB articles, run‑books, training curricula).
• Team Leadership & Mentorship: Coach and mentor engineers; foster a culture of high performance, collaboration, and continuous improvement; provide technical oversight to geographically dispersed colleagues and partners.
• Stakeholder & Vendor Management: Partner with senior leaders to align solutions to standard patterns; manage relationships with technology suppliers, licenses, and cloud hosting agreements.

Qualifications

• Required: Bachelor’s degree with four years of relevant experience; OR Master’s degree with two years of relevant experience; OR Associate's degree with seven years of relevant experience; OR Ph.D. with 0+ years of experience; OR 9 years of relevant experience with a high school diploma or equivalent
• Required: 3+ years in engineering/technical roles operating complex, rapidly evolving platforms/products
• Required: Demonstrated hands‑on expertise with Microsoft Azure services and architecture (compute, storage, networking, identity, APIs, web interfaces, agentic AI)
• Required: Strong Terraform (or equivalent IaC) and CI/CD experience (Azure DevOps/GitHub Actions)
• Required: Proven ability to implement cloud security best practices and compliance controls; incident resolution of high technical complexity
• Required: Proficiency in scripting/programming for automation (e.g., Bash, Python); system administration
• Required: Strong problem‑solving and communication skills; ability to present to technical and non‑technical audiences
• Required: Grit and persistence in diagnosing complex issues
• Required: Ability to collaborate with User Success teams to drive platform adoption and maintain user community
• Required: Foster an engineering culture of high performance and continuous improvement

Skills

• Microsoft Azure (Foundry, Agent 365, AKS, VMs, Blob/SQL, VNet/NSGs, RBAC, Azure Policy)
• Terraform and CI/CD tooling (Azure DevOps, GitHub Actions)
• Security and compliance design, identity and access management
• Automation scripting (Bash, Python)
• Observability: monitoring, logging, tracing, OpenTelemetry familiarity
• Stakeholder management and vendor relations
• Leadership and mentorship of geographically dispersed teams

Education

• Bachelor’s degree or higher in a related field (or equivalent experience as specified in qualifications)

Additional Requirements

• Occasional business travel to Pfizer sites and service partners
• Hybrid work location: must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business