Manager, Platform Engineer

Role Summary

Platform Engineer expert for a pro-code AI Agent Platform on Azure, serving a diverse enterprise audience from analysts to principal engineers. Leads engineering and operations for a secure, scalable, and compliant platform, integrating Microsoft Foundry services and Azure capabilities to enable agentic AI applications and data solutions. Responsible for designing a reliable, transparent, interoperable, and sustainable platform with governance, cost management, and lifecycle considerations, while mentoring engineers and collaborating with architecture, security, and product teams.

Responsibilities

• Agent Platform Solution Architecture: Lead design, engineering, security, compliance, release management, governance, financial management, roadmap, and service/operational oversight for the enterprise pro‑code AI agent platform on Azure, including Foundry integrations.
• Engineer & Automate Cloud Infrastructure: Architect highly available, scalable, and reproducible Azure environments using Infrastructure as Code (Terraform); implement CI/CD pipelines for platform components and configurations.
• Security & Compliance by Design: Implement and enforce robust controls across identity (RBAC), network (VNets/NSGs), data protection (encryption at rest/in transit), and policy guardrails (Azure Policy), aligned to enterprise and regulatory standards; drive regular audits and hardening.
• Integrate Foundry & AI Services: Operationalize Azure AI Foundry and related AI/ML services to enable agentic applications; define patterns, SDK and CLI choices, and operational run‑books for development teams.
• Reliability Engineering & Observability: Establish comprehensive monitoring, logging, tracing, alerting, SLOs/SLAs, and incident response; proactively optimize performance, availability, and cost (e.g., autoscaling, right‑sizing, reservations).
• Multi‑Environment Operations: Oversee global environments and self‑service tenants; coordinate change governance, lifecycle management, and knowledge management (incident notes, KB articles, run‑books, training curricula).
• Team Leadership & Mentorship: Coach and mentor engineers; foster a culture of high performance, collaboration, and continuous improvement; provide technical oversight to geographically dispersed colleagues and partners.
• Stakeholder & Vendor Management: Partner with senior leaders to align solutions to standard patterns; manage relationships with technology suppliers, licenses, and cloud hosting agreements.

Qualifications

• Required: Educational qualifications - Bachelor’s degree with four years of relevant experience; OR Master’s degree with two years of relevant experience; OR Associate's degree with seven years of relevant experience; OR Ph.D. with 0+ years of experience; OR 9 years of relevant experience with a high school diploma or equivalent.
• Required: 3+ years in engineering/technical roles operating complex, rapidly evolving platforms/products.
• Required: Demonstrated hands‑on expertise with Microsoft Azure services and architecture: compute (VMs, AKS), storage (Blob/SQL), networking (VNet, NSGs), identity (Service Principals/RBAC), APIs (Azure API Management) web interfaces, agentic AI (Foundry/Agent 365).
• Required: Strong Terraform (or equivalent IaC) and CI/CD experience (Azure DevOps/GitHub Actions).
• Required: Proven ability to implement cloud security best practices and compliance controls; incident resolution of high technical complexity.
• Required: Proficiency in scripting/programming for automation (e.g., Bash, Python); System administration.
• Required: Grit and persistence to understand complex issues and drive resolution.
• Required: Ability to collaborate with User Success team to maintain content, drive platform adoption, and champion a user community.
• Required: Foster an engineering culture of high performance, collaboration, and continuous improvement.
• Required: Excellent problem‑solving and communication skills; able to present to technical and non‑technical audiences, including executives.

Skills

• Azure cloud platform and services (Foundry, AI services, AKS, storage, networking, IAM).
• Infrastructure as Code (Terraform) and CI/CD tooling (Azure DevOps, GitHub Actions).
• Security, governance, and compliance controls; RBAC, encryption, Azure Policy.
• Automation scripting (Bash, Python); system administration.
• Observability: monitoring, logging, tracing, OpenTelemetry familiarity.
• Platform engineering, DevOps practices, and large-scale enterprise architectures.

Education

• Bachelor’s degree with four years of relevant experience; OR Master’s degree with two years of relevant experience; OR Associate's degree with seven years of relevant experience; OR Ph.D. with 0+ years of experience; OR 9 years of relevant experience with a high school diploma or equivalent

Additional Requirements

• Occasional business travel to Pfizer sites and service partners.
• Work Location Assignment: Hybrid. Must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business.