Position Summary:
The Manager - Pathology Operations oversees daily operations of the Pathologist Assistants, Pathology Operation, and Pathology Support teams. Monitors Marking and Ordering, CISH, and Microdissection workflows; ensures goals, quality results, and QC guidelines are met; troubleshoots dissection, marking/ordering, and CISH issues. Manages Pathologist Operations workflow including case distribution, discrepancy reviews/PAQA, PathQA, and dissection QAs. Resolves conflicts, tracks employee hours, and schedules staff. Ensures Pathologist Assistants and Pathology Associates meet task requirements (competencies, continuing education, safety training) and maintains communication via one-on-ones; coordinates with other departments and upper management to ensure policies/procedures and regulatory compliance. Assists with Pathologistsโ work schedule, daily workflow, competencies, and trainings. Performs other management tasks as assigned and also performs tasks of the Pathologists Assistant IV.
Job Responsibilities:
- Reports to the Director โ Pathology Operations; supports Pathologist Assistant Managers and Directors.
- Manages the Pathologist Assistant, Pathology Operation, and Pathology Support teams.
- Maintains technical expertise; reads pathology reports and reviews H&E staining; determines specimen primary site.
- Identifies tumor/normal tissue on NFR slides and collects marked areas for molecular analysis (micro/macro).
- Assesses CISH stains for gene amplification; evaluates tumor content and orders appropriate testing.
- Performs Limited Tissue Letter reviews and discrepancy reviews; identifies missing/wrong information and opens discrepancies.
- Assigns/distributes cases to Pathologists; provides complex troubleshooting and refines workflow with Pathologists and specialists.
- Leads training; assists with validations, CAP competencies, training materials, and studies.
- Maintains laboratory procedures; ensures compliance and recommends changes.
- Performs and documents microdissection equipment operation, troubleshooting, and preventive maintenance.
- Organizes/maintains QA metrics and documentation; performs QC/QA tests as required.
- Prioritizes/triages specimens; handles/disposes of specimens and chemical waste per procedures and regulatory requirements.
- Maintains confidentiality; reports test quality/safety concerns to appropriate leaders.
- Maintains knowledge of Laboratory Information Systems.
Required Qualifications:
- 4+ years progressive leadership experience in a Pathology laboratory in a CLIA, NYS, CAP, ISO regulated environment.
- Bachelorโs degree in chemical/biological/clinical/medical laboratory science or medical technology (accredited).
- OR qualifying B.S. degree with at least 60 semester hours (incl. required science/MLT coursework) plus ABHES/CAAHEP-approved clinical laboratory training OR at least 3 months documented laboratory training in each specialty for high complexity testing.
- High degree of care/attention with strict adherence to clinical testing protocols.
Preferred Qualifications:
- Relevant technical pathology qualifications; 7+ years pathology lab experience in CLIA/NYS/CAP/ISO.
- Advanced degree/certifications (e.g., MD, ASCP Cytotechnologist, ASCP/AAPA Pathologist Assistant, ASCP Histotechnologist) or other applicable certification.
- Knowledge of lab safety and QC procedures/regulations.
- Ability to multitask in fast-paced, deadline-driven environment.
- Proficient with Microsoft Office Suite and Internet for business use.
- Drive for Results (Service/Quality/Continuous Improvement), strong communication, teamwork, and customer service focus.
Physical Demands:
- Ability to sit/stand/work at a computer for long periods; repetitive motion.
- May be exposed to blood-borne pathogens, extreme temperatures, high noise, fumes, bio-hazardous chemicals (including formalin).
- Visual acuity and color discrimination; ability to lift up to 30 pounds.
Training:
- Job-specific safety and compliance training assigned based on role functions.
Other:
- Periodic travel and some evenings/weekends/holidays.
Conditions of Employment:
- Complete pre-employment process: criminal background check, drug screening, credit check (for certain positions), and reference verification.