Manager of Field Operations, Oncology

Role Summary

Remote-based Manager, Field Operations (MFO) in US Oncology. The role supports multiple regions and contributes to a best-in-class Sales Strategy and Operations team. You will monitor regional operations, serve as a liaison with home-office functions, lead regional initiatives, and coach field teams. A willingness to travel as needed and to operate a company-provided vehicle is required. Residency within the regions is not required.

Responsibilities

• Monitors and follows up on regional operating issues and activities (e.g., ad hoc requests from home office and field).
• Serves as a liaison with home-office functional areas to troubleshoot regional operations issues when needed (e.g., Sales Operations, Sales Strategy, Sales Learning).
• Leads the pull-through, execution and analysis of Brand initiatives at the region level.
• Assists in planning regional meetings and teleconferences. Aids two RBDs in development, communication and implementation of region business plans and in tracking/execution/performance.
• Interprets productivity and performance reports to diagnose trends, opportunities, and potential business issues.
• Provides recommendations to improve regional sales performance and communicates resource allocation decisions to district business managers (e.g., promotional programs, D&E budgets, marketing materials).
• Assists RBDs with the development and execution of region communications. Provides subject matter expertise on sales systems (SharePoint, OneLook Specialty, Veeva/InterAct, e-Roster, HCP Connect, RxVantage, a:Coach).
• When directed by RBDs and the Associate Director of Field Operations, conducts field contacts and coaches TBMs on selling model and sales competencies.
• Leads the inquiry/resolution process regarding sales reporting for field teams in both regions and ad hoc home-office requests.
• Leads and develops Region TAP teams through Region/Enterprise initiatives.
• Supports monthly Region TAP calls to review/train on latest national initiatives and technology updates.
• Leads Bi-monthly National TAP calls with Strategy & Operations support.
• Works closely with the MFO team to share learnings, expertise, and provide feedback.
• Brings a diverse and innovative perspective to enhance competitiveness and innovation.

Qualifications

• Required: Bachelor's degree or equivalent with minimum of 5 years of pharmaceutical or relevant sales experience.
• Required: Demonstrated ability to deliver on sales objectives.
• Required: Experience with customer base and market industry knowledge.
• Required: Successful experience working with the local sales matrix team to accomplish business objectives.
• Required: Strong sales performance track record.
• Required: Experience in supporting DBM with onboarding new representatives and assisting with training sales skills and product knowledge.
• Required: Understanding of the region BMS management matrix team.
• Required: Ability to apply customer insight and market industry knowledge to business decision making.
• Required: Skill in interpreting and using business and marketing analytics.
• Required: Knowledge and skill in development and execution of local sales plans that support strategic initiatives.
• Required: Knowledge of the sales process and selling skills.
• Required: Ability to impact and influence others with no direct reporting relationship.
• Required: Ability to communicate effectively and clearly and appropriately direct and synthesize communications.
• Required: Planning and project management skills.
• Required: Must meet the company’s Qualified Driver requirements (e.g., at least 21 years old; valid driver's license; driving risk level acceptable).
• Preferred: Well documented examples of strong leadership, compliant execution, and a winning mindset.
• Preferred: Launch experience in a competitive market.
• Preferred: Experience partnering with district management to support the execution of approved brand tactics and onboarding of new representatives.

Skills

• Leadership, coaching, and cross-functional collaboration.
• Analytical skills and ability to interpret productivity and performance data.
• Proficiency with sales systems and tools (e.g., SharePoint, Veeva, InterAct, e-Roster, HCP Connect, RxVantage, a:Coach).
• Effective communication and influencing skills.

Education

• Bachelor's degree or equivalent required.

Additional Requirements

• Travel may be required to support regional initiatives and field activities.
• Must meet the company's Qualified Driver requirements (e.g., at least 21 years old, valid driver’s license, driving risk level acceptable) and be able to operate a company-provided vehicle.