Manager, National Field Training - Retina

Role Summary

The National Training Manager (NTM) supports the Retina organization in the design and delivery of training solutions to a field sales organization. The NTM ensures Training & Development and Brand Strategy are represented in all training programs and solutions. This role requires building relationships with key stakeholders at multiple levels, strong performance coaching, strategy alignment/execution, and applying training fundamentals to enhance participant performance.

Responsibilities

• Designs, develops, and delivers compliant learning solutions that increase the effectiveness and credibility of participants.
• Builds trust and credibility with key stakeholders through regular interaction and evidence of successful partnerships.
• Leverages existing Learning & Development platforms and content within Franchise/Brand training products to minimize duplication.
• Communicates openly with key stakeholders to achieve positive relationships and mutual alignment.
• Provides candid verbal and written feedback to training participants, including development plans for improved performance.
• Coaches and provides feedback to National Field Trainers (NFT) to foster their development.
• Adjusts coaching and training techniques to meet individual participant needs.
• Develops Guest Trainers and Rotational Trainers with meaningful roles and personalized coaching.
• Integrates training activities with brand team business plans and demonstrates knowledge of stakeholder priorities.
• Leads cross-functional initiatives and may handle additional special projects within the training organization.
• Acts as a product and disease-state expert and as an expert in non-therapeutic areas like customer and business skills.
• Assists with onboarding, development, and mentorship of NFTs, fostering teamwork and positive peer relationships.
• Executes with minimal guidance from senior leadership.

Qualifications

• Specific knowledge of Eye Care, preferably Retina
• Buy and bill experience
• Bachelor’s degree
• 5+ years of field sales experience in pharmaceutical industry as an Account Executive or District Manager or 2+ years sales training experience
• Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g. CFR 210/211, cGMP)
• Prior experience leading projects with regional or national impact
• High performing sales track record and strong understanding of what drives success in a commercial organization