Role Summary
Manager, Medical Affairs Operations will oversee day-to-day operations within Medical Affairs, ensuring efficiency, compliance, and seamless execution across key programs and initiatives. This role manages financial operations, advisory boards, congresses, symposia, grants, and systems/tools, enabling cross-functional medical execution in partnership with the Medical Affairs Leadership Team and cross-functional operations outside Medical Affairs.
Responsibilities
- Operational Oversight & Efficiency
- Lead day-to-day Medical Affairs operations, ensuring smooth execution across programs and initiatives.
- Streamline processes and enable efficient ways of working across Medical Affairs.
- Financial Operations
- Manage contracts, purchase orders, invoicing, bills, and financial tracking.
- Deliver financial reporting versus plan, ensuring transparency and accountability.
- Advisory Board Operations
- Manage advisory board planning, contracts, and operational execution.
- Oversee KOL logistics and contract execution, where needed.
- Congress Operations & Logistics
- Lead medical congress planning and execution including booth and tabletop logistics, KOL engagement, and cross-functional coordination.
- Ensure operational readiness and compliance for congress activities.
- Grants Review Committee [Symposia, Sponsorship, and Continuing Medical Education]
- Serve as coordinator for the Grants Review Committee, managing intake of CME and non-CME medical education grant requests.
- Organize review committee meetings, agendas, and decisions.
- Collect and analyze post-event outcome reports, manage medical education dashboards, and ensure reporting accuracy.
- Manage logistics, tracking, and reporting for symposia, sponsorships, and CME programs.
- Ensure compliance and alignment with Medical Affairs objectives.
- Investigator Sponsored Research & Trials
- Oversee payments and operational processes for investigator-sponsored trials.
- Manage investigator-sponsored research operations, ensuring compliance and timely execution.
- Centralized Knowledge Management
- Oversee centralized document management systems to ensure proper storage, organization, and accessibility of Medical Affairs materials.
- Maintain document repositories, version control, and archiving processes to support compliance and operational efficiency.
- Cross-Functional Execution
- Enable cross-functional medical execution and operational process flow.
- Partner with organizational operations leads to ensure alignment and operational efficiency across functions, where applicable.
- Dashboards & Reporting
- Develop and maintain medical dashboards and calendars to track activities and performance.
- Provide clear reporting to leadership on operational metrics and outcomes.
Qualifications
- Bachelorβs degree in life sciences, healthcare, or related field preferred.
- 3-5 years of experience in biopharma operations.
- Strong background in financial operations, contracts, and vendor management.
- Experience managing advisory boards, congresses, symposia, and CME logistics.
- Familiarity with grants management.
- Proficiency in systems/tools such as contract management platforms and medical dashboards.
- Excellent organizational, stakeholder management, and communication skills.
- Demonstrated ability to streamline processes and drive operational efficiency.
Skills
- Operationally disciplined with strong attention to detail.
- Skilled in cross-functional collaboration and stakeholder engagement.
- Strong financial acumen and reporting capabilities.
- Effective communicator with ability to synthesize complexity into clear, actionable insights.
- Committed to continuous improvement and compliance.