Manager, Master Data Management

Role Summary

The Manager, Master Data Management (MDM) is responsible for leading the strategy, implementation, and ongoing governance of enterprise-wide master data initiatives and systems. This role ensures the accuracy, consistency, and integrity of key data domains (e.g., customer, product, vendor, employee) across systems and business units. The MDM Manager will collaborate with cross-functional teams to define data standards, drive adoption, and deliver measurable business value through improved data quality and governance.

Responsibilities

• Develop and execute the enterprise MDM strategy aligned with business goals.
• Oversee the integration of master data across various enterprise systems, platforms, and data pipelines to ensure consistency and a single source of truth. Secures resources and provides direction to the project team.
• Act as a liaison between IT and business stakeholders to understand data requirements, provide a comprehensive view of data, and ensure MDM solutions meet business needs. Executes the project plan and tracks activities at the micro level.
• Lead cross-functional MDM initiatives, including planning, budgeting, and resource allocation.
• Define and manage program KPIs, success metrics, and reporting.
• Establish and enforce data governance policies, standards, and procedures.
• Partner with data stewards and business owners to ensure accountability for data quality.
• Facilitate data domain councils and governance forums.
• Oversee the selection, implementation, and maintenance of MDM tools and platforms.
• Collaborate with IT and data architecture teams to integrate MDM solutions with enterprise systems.
• Manage vendor relationships and ensure solution scalability and performance.
• Drive organizational change through training, communication, and stakeholder engagement.
• Promote data literacy and the value of master data across the organization.
• Act as a liaison between business and technical teams to ensure alignment.

Qualifications

• Required: Bachelor’s degree in Information Systems, Computer Science, Business, or related field. (Master’s preferred).
• Required: 7–10+ years of experience in data management, data governance, or enterprise data programs.
• Required: 3–5+ years of experience managing MDM initiatives or programs.
• Required: Strong understanding of MDM data architecture (possibly using CDM from Microsoft D365), data integration methods (ETL, API), enterprise MDM platforms, and data quality tools.
• Required: Experience with MDM platforms (e.g., Informatica, Reltio, New Data Lake tools etc.).
• Required: Excellent project management, communication, and stakeholder engagement skills.
• Required: Proven ability to lead cross-functional teams and drive enterprise-wide initiatives.
• Preferred: Experience in a regulated industry (e.g., healthcare, finance, manufacturing).
• Preferred: Familiarity with data privacy regulations (e.g., GDPR, CCPA).
• Preferred: Certification in data management or governance (e.g., CDMP, DGSP).