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Manager - Manufacturing Services, Swing Shift (Multiple Positions)

Amgen
On-site
Holly Springs, NC
Operations

Role Summary

Manager - Manufacturing Services, Swing Shift (Multiple Positions). Provide leadership and guidance to the Manufacturing Services team supporting 24/7 operations, including Raw Material and Solution Logistics, Weighing and Dispensing, Buffer/Media Solution Preparation, Parts Washer, and Autoclave. This role works a 12-hour 2-2-3 shift from 9:30 am to 10:00 pm and may require overtime, inclement weather, and holidays as needed. You will hire and train external workers, partner with a multidisciplinary team, and drive safety, quality, and continuous improvement across the department.

Responsibilities

  • Lead a diverse and impactful team of External Workers in GMP operations
  • Be responsible for the safety and quality culture of the department and champion continued improvement
  • Monitor and take appropriate actions to ensure adequate warehouse capacity is available
  • Oversee inventory control and cycle count processes
  • Serve as owner of Material Transfer Equipment (e.g., preventative maintenance, operability)
  • Own and/or provide input and support for quality system records (deviations, change control records, CAPA and SOPs) and other records (e.g., business continuity plan, user requirement specifications and risk assessments)
  • Assess impact of new requirements, changes, processes, and regulations on the department
  • Align with the broader organizational strategy and deliver continuous improvement
  • Support regulatory inspections for areas of responsibility, evaluating complex compliance issues and developing playbooks for inspections

Qualifications

  • Required: High School diploma/GED and 12 years of Manufacturing & Operations experience OR Associate's degree and 10 years of Manufacturing & Operations experience OR Bachelor's degree and 5 years of Manufacturing & Operations experience OR Master's degree and 3 years of Manufacturing & Operations experience OR Doctorate degree
  • And Required: experience directly managing people and/or leading teams, projects, programs, or directing allocation of resources (managerial experience can run concurrently with technical experience)
  • Preferred: Managerial experience and/or technical expertise in a GMP manufacturing drug substance plant that utilizes Single Use technology, dispensing, inventory control
  • Preferred: Expertise in ERP-SAP and MES and inventory management
  • Preferred: Cross-functional work experience in Single Use Technology, Supply Chain, Process Development, and Quality or Engineering
  • Preferred: Excellent communication and change management skills, with drive, urgency, high energy, and problem-solving abilities
  • Preferred: Ability to forge and maintain strong relationships with other functional areas
  • Preferred: Ability to develop and mentor staff to broadly build inventory management expertise within internal site teams

Skills

  • GMP operations
  • External workforce management
  • Inventory control and cycle counting
  • Material Transfer Equipment ownership and maintenance
  • Quality system records (deviations, change control, CAPA, SOPs)
  • Regulatory inspections support
  • Strong communication and change management

Additional Requirements

  • Ability to work a 12-hour shift (2-2-3) from 9:30 am to 10:00 pm
  • Willingness to work during inclement weather, some holidays, and overtime as required
  • Regular attendance to meet legitimate business needs