Manager, Incentive Compensation - Onsite

Role Summary

Manager, Incentive Compensation

Responsibilities

• Design, develop, and implement field incentive compensation (IC) plans that align with brand strategies and sales goals.
• Build financial models to simulate plan performance under various scenarios using real and projected data.
• Conduct historical analysis and ‚Äúwhat-if‚Äù simulations to evaluate plan effectiveness, fairness, and alignment.
• Create and manage short-term incentive contests (SPIFs) and tactical bonus programs to support product launches or boost performance.
• Analyze data to define contest eligibility, metrics, goals, and payout curves.
• Develop rules documents and communication materials for field engagement.
• Track contest performance and manage end-to-end execution from concept through payout.
• Develop and run regular health checks to monitor plan effectiveness, payout distribution, and motivational integrity.
• Identify anomalies, outliers, or gaming behaviors and recommend corrective actions.
• Provide monthly/quarterly dashboards and insights to Sales Leadership on IC plan performance.
• Monitor alignment between incentive outcomes and commercial KPIs such as sales performance and call activity.
• Own the quarterly IC calculation process, including data validation, payout calculations, and quality control checks.
• Manage IC operations calendar, ensuring timely execution of all activities across plan cycles.
• Serve as the primary point of contact for field inquiries related to IC payouts, sales data used in IC calculations, eligibility, and policies.
• Prepare IC plan documents, FAQs, and communication decks to support field understanding and adoption.
• Respond to field escalations with data-backed justifications and empathetic communication.
• Maintain documentation of IC plan rules, calculations, exceptions, and approvals for audit readiness.
• Ensure all IC activities comply with internal controls, legal guidance, and industry regulations (e.g., OIG guidelines).

Qualifications

• Basic Qualifications:
  • Doctorate degree
  • OR Master‚Äôs degree and 3 years of Incentive Compensation or Sales Ops/Analytics experience
  • OR Bachelor‚Äôs degree and 5 years of Incentive Compensation or Sales Ops/Analytics experience
  • OR Associate‚Äôs degree and 10 years of Incentive Compensation or Sales Ops/Analytics experience
  • OR High school diploma / GED and 12 years of Incentive Compensation or Sales Ops/Analytics experience
  • Experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources.
• Preferred Qualifications:
  • Relevant Bio/Pharmaceutical industry and/or consulting experience.
  • Execution-Focused Delivery: Own and execute day-to-day analytics tasks, reporting development, and field data operations with speed, accuracy, and minimal oversight.
  • Analytical and Problem-Solving Abilities: Ability to interpret large datasets, translate business rules into data logic, and troubleshoot data effectively.
  • Attention to Detail and Accountability: High accuracy in preparing payment files and reports; maintain confidentiality and data integrity.
  • Critical Thinking: Diagnose business issues and adapt strategies to achieve objectives.
  • Communication: Strong written and verbal communication; ability to present data clearly to stakeholders and management.
  • Oral, written and presentation skills to explain complex concepts to diverse audiences, including senior management.
  • Ability to identify areas for process and systems innovation and implement changes.
  • Understanding of technology platforms and ability to partner with IS/IT and business leaders.

Education

• See Basic Qualifications above for degree requirements.