Manager II, SMA

The SMAO Line Manager II role reports into the Clinical Study Leadership (CSL) SMAO Director and is a people leader responsible for direct management of a cohesive regional team of 15–17 Study Management Associates (SMAs), who serve as front-line study execution staff.

Responsibilities:
- Drive best-in-class study execution by creating a globally inclusive, innovative, empowering environment built around skill enhancement, strategic/critical thinking, and continuous learning.
- Performance manage direct reports (stakeholder feedback, performance discussions, measurable goals, goal progress updates, and business HR requirements).
- Enable professional success and growth through mentoring, individualized development plans (AbbVie employees), and stretch opportunities.
- Support business continuity and shifting needs via efficient, flexible, strategic resource management (demand, geographic footprint changes, vacancy management, and growth/development).
- Ensure adherence to corporate/divisional policies and worldwide regulations and guidelines by prompting on-time completion and reinforcing required training.
- Contribute to Quality Systems Documents (QSDs) and the SMAO training curriculum.
- Develop relationships with direct reports and cross-functional stakeholders to implement aggressive execution strategies.
- Support organizational efficiencies, process improvements, and best practices through SMAO/CSL/CDO initiatives.
- Mentor peer SMAO Line Managers, as needed.

Qualifications:
- Bachelor’s Degree required (health care or scientific field preferred).
- 8+ years clinical research experience; 6+ years study operations management and people management experience.
- 3+ years direct people management experience.
- Excellent interpersonal skills to influence, communicate clearly, build trust, lead, and challenge respectfully in a cross-functional, global, remote/virtual team.
- Demonstrated coaching/mentoring (directly or in matrix).
- Strong analytical and critical thinking; ability to evaluate complex issues and drive smart decisions.
- Ability to adapt to rapidly changing needs while modeling leadership attributes.
- Drug development/clinical operations experience; advanced knowledge of ICH and GCP and understanding of the global regulatory environment.
- Demonstrated success in study execution across global geographies and/or multiple therapeutic areas; managing multiple priorities in a fast-paced environment.

Benefits:
- Comprehensive benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) to eligible employees.
- Eligible to participate in long-term incentive programs.