Manager, Field Tools, COE

Role: Lead the management and enhancement of field analytical and CRM tools within AbbVie's Immunology vertical to improve field force effectiveness and ensure system compliance. Responsibilities: act as primary liaison for field leadership, oversee system design, testing, deployment, and ongoing support for platforms like Veeva CRM, Salesforce, and Power BI; develop training and communication plans; lead cross-functional projects to implement system improvements; support onboarding of new teams and field personnel; and provide Level 3 support for system issues. Qualifications: Bachelor's degree in business, IT, or health-related field; 5+ years in pharmaceutical industry supporting infield activities or technology systems; strong project management, problem-solving, and communication skills; proficiency with Microsoft Office, Power BI, and data analysis tools; industry compliance knowledge preferred. High-Value: infield technology systems, CRM management, cross-functional project leadership, immunology therapeutic area, pharma industry experience, compliance regulation awareness. WorkSetup: not specified; travel requirements not mentioned.