Manager, Field Reimbursement (West)
Bausch Health Companies Inc.
June 24, 2026
On-site
California, United States
Market Access
Field Reimbursement Manager (FRM)
Responsibilities:
- Compliantly educate healthcare provider (HCP) staff on Customer Support Programs while addressing patient-specific reimbursement and access needs.
- Build and maintain professional relationships with key account contacts in assigned geography.
- Coordinate compliantly with internal stakeholders, specialty pharmacies, and customer support program personnel to support patient access and reimbursement.
- Demonstrate working knowledge of commercial and government reimbursement/access and payer expertise in region.
- Solve complex patient access challenges across payers and specialty pharmacies.
- Educate HCP staff on prior authorization requirements, coverage status, and payer appeals requirements, processes, and timelines.
- Train HCP staff on customer support programs for the supported portfolio.
- Improve customer experience by simplifying complex issues.
- Educate office staff on patient financial assistance and alternate funding options for uninsured/underinsured patients.
Qualifications/Requirements:
- Bachelor’s Degree required.
- Minimum 3 years’ experience in one or more: Patient Navigation, Payer, Reimbursement, Specialty Pharmacy, Pharmaceutical Sales.
- Excellent computer skills (Microsoft Office: Outlook, Teams, Excel, Word, PowerPoint).
- Strong written and verbal communication skills.
- Experience working with customers via virtual meeting platforms.
- Ability to manage expenses within allocated budgets.
Compensation & Benefits (as stated):
- Starting base pay: $130K–$175K; eligible for annual bonus or sales incentive plan.
- Benefits: Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) match, discretionary time off, paid sick time, stock purchase plan, tuition reimbursement, parental leave, short- and long-term disability, life/AD&D, paid holidays, referral bonuses, employee discounts.
Responsibilities:
- Compliantly educate healthcare provider (HCP) staff on Customer Support Programs while addressing patient-specific reimbursement and access needs.
- Build and maintain professional relationships with key account contacts in assigned geography.
- Coordinate compliantly with internal stakeholders, specialty pharmacies, and customer support program personnel to support patient access and reimbursement.
- Demonstrate working knowledge of commercial and government reimbursement/access and payer expertise in region.
- Solve complex patient access challenges across payers and specialty pharmacies.
- Educate HCP staff on prior authorization requirements, coverage status, and payer appeals requirements, processes, and timelines.
- Train HCP staff on customer support programs for the supported portfolio.
- Improve customer experience by simplifying complex issues.
- Educate office staff on patient financial assistance and alternate funding options for uninsured/underinsured patients.
Qualifications/Requirements:
- Bachelor’s Degree required.
- Minimum 3 years’ experience in one or more: Patient Navigation, Payer, Reimbursement, Specialty Pharmacy, Pharmaceutical Sales.
- Excellent computer skills (Microsoft Office: Outlook, Teams, Excel, Word, PowerPoint).
- Strong written and verbal communication skills.
- Experience working with customers via virtual meeting platforms.
- Ability to manage expenses within allocated budgets.
Compensation & Benefits (as stated):
- Starting base pay: $130K–$175K; eligible for annual bonus or sales incentive plan.
- Benefits: Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) match, discretionary time off, paid sick time, stock purchase plan, tuition reimbursement, parental leave, short- and long-term disability, life/AD&D, paid holidays, referral bonuses, employee discounts.