Manager, Field Engagement

Role Summary

Manager, Field Engagement supports promotional events and speaker programs for Sanofi North America across General Medicines, Vaccines and Specialty Care. The role partners with brand marketing and sales leadership to develop and execute promotional programs, with a strong emphasis on customer service, cross-functional collaboration, and compliance.

Responsibilities

• Provide support and drive the annual processes of speaker contract onboarding and Veeva events go live for the following year.
• Work closely with the Sanofi therapeutic areas across the annual life cycle of promotional events
• Budget planning
• Speaker nomination and contracting
• Speaker and Sanofi field employee training
• Reporting and analysis
• Provide support for the promotional programs system including knowledge of the key integration points and dependencies including HR data, transparency, customer master, finance, etc.
• Collaborate with marketing and sales leads and the logistics vendor to create innovative programming and process and cost efficiencies
• Develop the metrics and reporting environments with Commercial Operations colleagues for sales and marketing
• Collaborate with business operations, and business integrity colleagues when necessary
• Be a subject matter expert in all things related to Promotional Events including but not limited to
• Promotional Event management systems (e.g. Veeva/Salesforce.com, reporting platforms)
• Company policies and procedures
• Event and speaker portal electronic systems
• Speaker contracting and onboarding
• Speaker and Sanofi field training
• Field manager support, development and sharing of best practices
The Field Engagement Manager Primary Responsibilities Include The Following
• Own, build and nurture strong business partnerships and trust primarily with promotional event brand marketers and field sales leaders
• The logistics vendor account team
• Brand attorney(s) and compliance officers
• E-Buy lead
• Drive project execution (content refreshes, field sale realignments, reporting refreshes, the overall brand and field sales training calendar on an ongoing basis)
• Principal point of contact for alliance colleagues and lead in determining effective and compliant cross-alliance processes
• Working with the Field Engagement Director, serve as an account level contact with Veeva Digital Events' (VDE) account leads
• Collaborate closely with other Field Engagement Managers on the timely and accurate reporting and response to monitoring, transparency and sunshine act reporting
• Key point person in developing and facilitating the execution of brand SOWs in collaboration with vendor
• Developing and delivering the Bi-annual Business Review Meetings

About You

• Bachelor‚Äôs Degree
• 3+ years of experience working with cross-functional teams or other relevant experience
• Proven ability and experience in influencing without authority
• Demonstrable experience collaborating effectively in a commercial pharmaceutical or equivalent organization
• Superior organizational skills
• Demonstrable excellence in verbal and written communication at all levels of the organization
• Proficient in Microsoft Office Excel and PowerPoint
• Demonstrated knowledge of Salesforce.com, Veeva, QlikSense or the equivalence
• Strong analytical capabilities and familiarity investigating complex data sets
• Flexible, able to adapt to changing business priorities
• Attention to detail and capable of asking insightful questions
• Ability to multitask and deliver results within timelines
• Strong interpersonal skills; and ability to train and coach others
• Must be able to work well independently as well as part of a broader team
• Strong sense of urgency, personal commitment and ownership over work

Education

• Bachelor‚Äôs Degree

Qualifications

• Required: 3+ years of cross-functional collaboration; ability to influence without authority; experience in a commercial pharmaceutical or equivalent environment; strong organizational, verbal and written communication skills; proficiency in Microsoft Office; knowledge of Salesforce.com, Veeva, QlikSense; strong analytical abilities; adaptability; attention to detail; multitasking; strong interpersonal skills; ability to work independently and with urgency.
• Preferred: Direct experience with Sales and marketing in pharma or biotech; familiarity with Veeva, Qlik, SmartSheets and Power BI; demonstrated project management success.

Skills

• Cross-functional collaboration
• Verbal and written communication
• Analytical thinking and data interpretation
• Project management and process improvement
• Relationship building and stakeholder management