Manager, Customer Analytics & Insights, EMD

Role: Manager of Customer Analytics & Insights, supporting biopharma commercial strategy through data-driven analysis and market research. Responsibilities: analyze secondary data sources (claims, EHR, CRM), synthesize insights to inform brand and lifecycle strategies, develop dashboards, conduct primary qualitative and quantitative research, and collaborate across Commercial, Medical, and Market Access teams to enhance customer understanding. Requirements: 4-6+ years in analytics, market research, or consulting; bachelor's in a quantitative, scientific, or business field; proficiency with analytics tools (Power BI, Tableau, SQL, R, etc.); experience with healthcare datasets (IQVIA, Xponent, claims data); strong problem-solving and collaboration skills. Preferred: advanced degree (MBA or related), healthcare/pharma industry experience. HighValue: biopharma customer insights, healthcare datasets, market research methodologies, cross-functional collaboration, experience in regulated industries. Work setup: not specified; likely hybrid or office-based based on the role, with no travel explicitly mentioned.