Manager, Customer Analytics & Insights, EMD

Role: Manager of Customer Analytics & Insights at Jazz Pharmaceuticals, responsible for delivering data-driven insights to inform franchise strategy, monitor performance, and support business decisions within the biopharma sector. Core responsibilities include analyzing secondary data sources such as claims, EHR/EMR, and specialty pharmacy data; synthesizing insights to identify trends and opportunities; designing and executing primary market research; and collaborating across Commercial, Medical, and Market Access teams to translate data into actionable strategies. Requirements: Bachelor's degree in a quantitative or scientific field; 4-6+ years of experience in analytics, market research, or consulting, preferably within healthcare or pharmaceutical industries; proficiency with tools like Power BI, Tableau, SQL, R, or Python; experience with pharma datasets such as IQVIA DDD or Xponent; strong problem-solving and cross-functional collaboration skills. Preferred qualifications include an advanced degree (MBA or similar) and experience working in regulated biopharma environments. High-value specifics: focus on healthcare datasets, market research methodologies, and analytics tools relevant to pharmaceutical commercial strategies; the role supports understanding customer behaviors across HCPs, HCOs, and patients to optimize brand performance and lifecycle management.