Manager, Customer Analytics & Insights, EMD

Role: Manager, Customer Analytics & Insights, supporting jazz's customer engagement strategies through data analysis and market research in a healthcare setting. Responsibilities: analyze secondary data sources (claims, EHR/EMR, pharmacy, CRM), synthesize insights to inform brand planning and performance optimization, design primary research to understand customer needs, and collaborate cross-functionally with Commercial, Medical, and Market Access teams. Develop dashboards, maintain data quality, and translate findings into actionable recommendations. Requirements: Bachelor's in a quantitative or scientific field; 4-6+ years in analytics, market research, or consulting; proficiency with analytics tools (Power BI, Tableau, SQL, R, SAS); experience with pharma/healthcare datasets. Preferred: advanced degree (MBA or similar); experience in highly regulated healthcare/pharmaceutical industry. HighValue: healthcare datasets, pharma market research, customer insights, analytics tools, cross-functional collaboration, experience in regulated environments. WorkSetup: not specified; no travel mentioned.