Manager, Customer Analytics & Insights

Role: Manager, Customer Analytics & Insights, supporting franchise strategy through data analysis and market research. Responsibilities: analyze secondary data (claims, EHR, CRM), synthesize insights, develop dashboards, design primary research, and deliver actionable recommendations; collaborate with Commercial, Medical, and Market Access teams. Requirements: Bachelor's in a quantitative/scientific/business field; 4-6+ years in analytics, market research, or consulting; proficiency with tools like Power BI, Tableau, SQL, R; experience with healthcare datasets (e.g., IQVIA); strong problem-solving and cross-functional collaboration skills. Preferred: advanced degree (MBA or similar), healthcare/pharma industry experience. HighValue: healthcare/biopharma analytics, patient-centric insights, commercial strategy support, highly regulated industry background. WorkSetup: not specified; likely office-based or hybrid given enterprise collaboration needs.