Manager, Customer Analytics & Insights

Role: Manager, Customer Analytics & Insights, supporting data-driven decision-making within Jazz Pharmaceuticals' commercial and medical teams. Responsibilities: conduct secondary data analyses (claims, EHR/EMR, pharmacy, CRM), synthesize insights, develop dashboards, support primary market research, and deliver actionable recommendations to optimize brand and customer engagement strategies. Collaborate with cross-functional stakeholders across Commercial, Medical, and Market Access to align analytics efforts and improve research methodologies. Qualifications: Bachelor's degree in a quantitative or scientific field; 4-6+ years in analytics, market research, or consulting, preferably within healthcare or pharma. Skills include proficiency with analytics tools (Power BI, Tableau, SQL, R, Python), experience with healthcare datasets (IQVIA, Xponent), and expertise in both secondary data analysis and primary research methodologies. Preferred: advanced degree (MBA or similar), experience in regulated industries, and familiarity with pharma-specific data sources. Scope: Focus on improving customer insights, market dynamics, and brand strategies through advanced analytics and research, supporting decision-making in oncology or neuroscience therapeutics. Work setup and travel details are not specified.