Manager, Customer Analytics & Insights

Role: Manager of Customer Analytics & Insights at Jazz Pharmaceuticals, focusing on analyzing and translating healthcare data into actionable insights to inform brand strategy and performance. Responsibilities include conducting secondary data analysis (claims, EHR, pharmacy, CRM), designing primary market research (qualitative and quantitative), synthesizing insights across data sources, and developing dashboards for ongoing performance monitoring. The role involves cross-functional collaboration with Commercial, Medical, and Market Access teams, supporting data quality initiatives, and advancing analytical frameworks. Requirements: Bachelor's degree in a quantitative or scientific field; 4-6+ years in analytics or market research within healthcare or pharma; proficiency with tools like Power BI, Tableau, SQL, Python, R, or SAS; experience with healthcare datasets such as IQVIA or claims data; strong problem-solving and communication skills. Preferred qualifications include an advanced degree (MBA or graduate). High-Value: healthcare/ pharma industry experience, data analytics and market research expertise, insights generation for strategic decision-making, and ability to work in a matrixed environment. Location: US-based, flexible work arrangements likely.